Frequently Asked Questions
Everything you need to know about treats and toys for your furry friends.
How long does shipping take for my Pupsicle order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy if my dog doesn't like a product?
We offer a 30-day 'Happy Tail' guarantee. If your pup isn't satisfied with their new toy or treat, contact our support team for a full refund or exchange.
Are your treats and ingredients safe for all breeds?
Yes, all our treats are made from natural, vet-approved ingredients. However, we always recommend checking the specific ingredient list on the product page if your dog has known allergies.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our paw-print to more countries in the near future.
How can I track my package?
Once your order is shipped, you will receive an email with a direct link to the carrier's tracking page. You can also log into your account on our website to view your order status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.